At IWAA, we aim to lead and deliver quality services to empower and support individuals and communities. IWAA’s focus is on delivering services that respond to community needs.

Our Motto

IWAA - Yes We Care

Our Mission

Making a difference to people with diverse needs.

Our Vision

We aim to lead and deliver quality services to empower and support individual and communities.

Our Values


Our services are accessible to all irrespective of race, gender, culture and faith.


We ensure confidential, accountable and ethical practice.


We are committed to assisting individuals to make positive changes in their lives.


We provide a welcoming service where everyone is treated with fairness, respect and justice.


We are creative and imaginative in achieving the best outcomes for communities.


We are committed to delivering quality services and ensuring continuous improvement.

Message from Our CEO
Galila Abdelsalam OAM

For over twenty-five years, IWAA has been delivering Aged Care Support, Disability Support, Settlement Support, and Community Development Services across Queensland. In 2017, we responded to the demand from communities in Sydney for culturally-appropriate Aged Care and Disability Services in this region and officially launched our Sydney service in July 2017. The 8th of July, 2018 saw the official launch of our Melbourne office.

Moving forward, we will strive to:

  • Continue to identify and address community needs.
  • Ensure that continuous improvement remains at the cornerstone of all of our practices and service deliveries.
  • Effectively market and promote our services, so that both internal and external stakeholders have a clear understanding of our vision, goals, and practices.
  • Upskill and develop our human resources through the establishment of a performance-based culture that delivers through teamwork.
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